Regulation Covid-19

Live a holiday in total safety

We have always followed the protocols of sanitization and safe reception, now more than ever this is important and essential.

We have adapted the cleaning and sanitizing operations to the procedures indicated by the authorities and the OMS, to ensure a stay in a clean and safe environment. Inside the structure, at various points, there will be dispensers of sanitizing gel for the hands. The masks and gloves are charged to the customer.

APARTMENTS

Sanitized and with independent entrance

  • Before cleaning the rooms, we let air circulate for at least 20 minutes. If possible, we leave all windows open during the entire cleaning process.
  • For cleaning we use detergents suitable for different surfaces or soap with water to remove dirt, grease, dust and germs. After cleaning a surface we use a specific sprayer for sanitization with products that kill viruses, bacteria and pathogens. We pay particular attention to the surfaces most frequently touched, such as light switches, door knobs, remote controls and mixer taps. We carefully remove all visible dirt, then clean with the appropriate detergents suitable for the affected surfaces.
  • Sheets, mattress covers, blankets and mats are washed and sanitized to remove any type of germs and bacteria and ensure cleanliness and hygiene.
  • If we use absorbent paper, disinfectant wipes and other disposable cleaning products, we take the trash out once it’s finished. If we use rags or other reusable products, we wash them in the washing machine at very high temperature.
  • Each time the keys are disinfected before being delivered to the customer

BREAKFAST

Safe and aerated zone

  • The breakfast area has been reorganized to ensure respect for safety distances and to preserve the safety of all. We trust each client to work together to avoid gatherings.
  • The administration service is provided only and exclusively with table service.

RESTAURANT-BAR

Spaced tables and tools strictly sanitized

  • The areas for catering and bar service offer large outdoor spaces. The tables will be spaced out as required by the regulations.
  • The tablecloth will be replaced at each guest change and everything will be carefully sanitized.
  • The service is provided by staff, equipped with appropriate equipment, exclusively with table service.
  • At the entrance there is adequate information signage for compliance with the legislation, also comprehensible in English.

SWIMMING POOL

Sanitized water and spaced parasols

  • In collaboration with customers, we will arrange schedules to avoid gatherings, you will access after request and not before disinfecting your hands and equipped with clean personal towel.
  • The deckchairs will be positioned as required by the legislation
  • Suitable measures have been taken to neutralize bacteria and viruses in the pool water. We also check the dosages and parameters of the water every day, to ensure our customers maximum safety.

Certain of your understanding, and confident of patience and collaboration.
We wish you HAPPY HOLIDAYS!